Privacy Policy

Bluestone Estates Mayfair Ltd.
Privacy Notice and Cookie Policy

This Privacy Notice explains how Bluestone Estates Mayfair Ltd ("BEM") collects, uses, and protects the information we gather about you.

What Personal Data Does BEM Collect and What Is It Used For?

When you register with us—whether online, via email, by telephone, or in person—we collect your name, address, email address, and contact numbers.

If you become a client, we may collect additional information to comply with legal obligations, including the Money Laundering, Terrorist Financing, and Transfer of Funds (Information on the Payer) Regulations 2017. A full list of required documentation is available upon request.

It is your responsibility to keep us updated regarding any changes to your personal information during our business relationship.

The information we collect may be used for the following purposes:

• To provide and manage our services.
• To administer our client relationships.
• To comply with legal and regulatory obligations.
• To promote our services and communicate with you.
• To monitor and improve our website and digital tools.

Your information may also be shared with relevant third parties such as sub-agents, solicitors, financial advisors, and building surveyors as necessary to provide our services.

How Is Your Data Stored?

Your personal data is stored securely in digital format on systems used by the directors and staff of BEM. We implement appropriate security measures, including password protection and encryption, to safeguard your information.

How Long Do We Store Your Data?

We retain your data for up to 12 years, in compliance with legal requirements and best practices.

Your Rights Regarding Your Personal Information

Under certain circumstances, you have the right to:

• Request a copy of your personal data held by us.
• Request the correction or deletion of your personal data.
• Request restrictions on how we process your personal data.
• Request the transfer of your personal data to a third party.

We will respond to any such request within 28 days.

Who Is Responsible for Compliance?

BEM does not have a statutory requirement for a Data Protection Officer. However, Jacqueline Shadanloo is responsible for ensuring our GDPR obligations are met.
If you have questions or concerns about your data, please contact us at jacqueline@bluestoneestatesmayfair.co.uk.

For more information about your rights, or if you wish to make a complaint, you may contact the UK Information Commissioner's Office (ICO) at www.ico.org.uk.

Cookies

Our website uses cookies—small files stored on your computer that help enhance your browsing experience.

We use Google Analytics, a web analytics service provided by Google, to collect information about how visitors use our website. Google Analytics uses cookies to gather data such as your IP address, browser type, and pages visited. This information helps us analyse website traffic and improve our services.

Google Analytics does not collect personally identifiable information, and all data is anonymised. You can learn more about how Google uses data from Google Analytics at: https://policies.google.com/privacy/partners.

You can opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-On, available at https://tools.google.com/dlpage/gaoptout.

Policy Updates

We may update this Privacy Policy from time to time. Any significant changes will be communicated via email or announced on our website.

For further inquiries, please contact us at:
Email: jacqueline@bluestoneestatesmayfair.co.uk